It gives us great joy to Elliven our guest to look & feel their best. Your appointments are reserved especially for you. However, we understand that sometimes schedule adjustments are necessary; therefore, we respectfully & politely request at least 24 hours notice for cancellations.
Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services. Our appointments are confirmed 48 hours in advance because we know how easy it is to forget an appointment you booked weeks or months ago. Since the services are reserved for you personally, a Cancellation fee will apply.
The cancellation policy allows us the time to inform our waitlist guests of any availability, as well as keeping our Elliven service providers’ schedules filled, thus better serving everyone. Elliven Spa policies are presented and provided in the best quality and tradition of excellent servicing for our established and future clientele. Thank you for viewing and supporting our policies criteria. We look forward to Ellivening you soon.